Bilingual AI Receptionist That Answers in English and Spanish, 24/7

What is a bilingual AI receptionist?

A bilingual AI receptionist is a virtual assistant that answers your business phone in English and Spanish, day or night. Centurio's answers every call, asks the questions you choose, qualifies the lead as hot, warm or cold, books the appointment into your calendar, and emails you a summary after every call.

It's built for US small businesses that serve Spanish-speaking customers. You get a US local number, pricing in US dollars, and neutral Latin American Spanish. A real person on our Charlotte, NC team sets it up with you. It isn't a do-it-yourself app.

Hear it now: free 4-minute live demo

You can talk to our AI before you buy anything. Use the browser demo at the top of this page, in English or Spanish, for up to 4 minutes. No phone needed. Or call (980) 480-8787 from any phone to hear what your customers would hear.

Ask about prices, try to book an appointment, or switch to Spanish halfway through. There's no sales pressure, and you can hang up whenever you like. Demo calls may be recorded for quality.

How it works in 4 steps

A customer calls your number. The AI answers in English or Spanish, asks your questions and books the appointment. Every call is transcribed, summarized and logged. Then you get an email with the details, and hot leads are flagged so you can call back first.

1. The call comes in. A customer calls your dedicated local number, or your current number forwards to it.
2. The AI answers. It greets callers with your business name, answers in their language, qualifies the lead and books into your calendar.
3. Everything is logged. Each call is transcribed and summarized in your call log.
4. You get notified. You receive an email after each call. On Growth and Pro, hot leads trigger an alert.

Does it really speak Spanish?

Yes. Your receptionist answers in English or Spanish and can be set up to switch when the caller does. We write your Spanish script and test it with you before it goes live, so it uses your services, your prices and your words. It isn't a word-for-word translation of the English script.

Spanish comes with every plan from day one. It's not an add-on or a separate line. With more than 44.9 million people in the US speaking Spanish at home, many of your callers may prefer it.

You choose when it answers: 24/7, side by side with your team, or after hours only

With Smart Call Coverage, you decide when the AI picks up. It can answer every call 24/7. It can work side by side with your team, picking up only when nobody answers within the rings you choose (for example, 3–5). Or it can answer after hours only. We set it up with your phone carrier for you.

It works alongside your staff, not instead of them. Your team keeps taking the calls they can, and the AI catches the rest. Callers can always ask to leave a message or be transferred to a person.

See all services, including Smart Call Coverage and lead qualification →

Built for contractors, dental and medical offices, and law firms

Centurio is set up for small businesses that can't always pick up the phone. That includes contractors and home services, dental and medical offices, and law firms that serve Spanish-speaking clients. We train the AI on your services, hours and questions, so callers get answers that fit your business.

Bundle with a website and skip the setup fee

If you add a website to any AI plan, we waive the AI setup fee, so you save up to $747. Bundles also include a logo (Logo Essentials, $197 value), except Launch Site + Starter, and your first month of Website Care free.

Websites come in English, Spanish or both, for a one-time payment, delivered in 3–5 business days: Launch $800, Business $1,500, Authority $2,800. We'll build a free homepage preview before you pay.

Will callers know it's AI?

Yes. Every call starts with a short notice that the caller is speaking with a virtual assistant and that the call may be recorded. This disclosure is always on and can't be turned off. Callers can always ask to leave a message or to be transferred to a person.

You also choose the voice: female or male, and warm, friendly, professional or strong. You'll hear samples before setup.

What a missed call costs

Missed calls and slow callbacks cost small to mid-size businesses leads. When nobody answers, many callers don't leave a message; they call the next business on the list. The business that answers first usually gets the job. A full-time receptionist's median pay is $38,010 a year.

FAQ